Management Development Programme
• Introduction –
• Objectives and Explanations of module
• Group involvement exercise with feedback and analysis
Managers role
• Management and operational work
• Key functions and activities of managers
• Managers as leaders
• Preparing for challenges
• Management process (planning controlling departmental activities)
• Setting objectives and strategies for implementation
• Evaluating managers role with discussion
• Key functions, key result areas and measurements
Motivational Skills
• What factors motivate people at work
• How to motivate people at work
• Modern approaches to motivation (empowerment, total quality management, teams)
• Managing performance and underperformance
Individual and team action plans
End: Module review and evaluate

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